Customization: | Available |
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After-sales Service: | Online Support |
Warranty: | Online Support |
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After sales warranty services provided:
- A Worldwide network of agents and subsidiaries are able to serve you on site.
- Remote real-time guidance for troubleshooting via 24-hour video link
- 24-hour troubleshooting response through telephone, whats app, Facebook, YouTube, WeChat, etc,
- 48-hour warranty parts ready for delivery free of charge through DHL, TNT
- By shooting video, guide the troubleshooting clearly and efficiently
After warranty service:
- Remote real-time guidance for troubleshooting via 24-hour video link
- 24-hour troubleshooting response through telephone, whats app, Facebook, YouTube, WeChat, etc,
- By shooting video, guide the troubleshooting clearly and efficiently
Q1.are you original manufacturer?
A:Yes, SINOMACH Changlin are an official leading manufacturer in construction machinery.
Q2: what kind terms of payment can be accepted?
A: L/C, T/T, D/A, D/P, Western Union (can be) could accepted.
Q3. Which incoterms 2021 can we work?
A: FOB, CFR, CIF are the usual trade terms
Q4: What about the delivery time?
A: 7-30 days after receiving the deposit.
Q5: What about the warranty time?
A: 12 months after shipment or 2000 working hours, whichever occurs first.
Q6: What certificates are available in Machinery?
A: For the certificate, we have CE, ISO, Gost, EPA(USA)CCC.
Q7: Do you accept OEM or ODM?
A: We can provide OEM or ODM manufacturing service Accept product customization on special working device, color & brand requirement.
Q8: Can you provide online technical services?
A:Yes, the digital service team is able to provide online technical services via shooting video, remote real-time video link,